We were really desperate when we met Lauren. During with my first meeting with her, she reassured me that she would do her best to help us find the house that we want, and she did. She is always available via phone, email, or in person. She is very knowledgeable and professional. She is very proactive and fast when it comes to write an offer or visit the proprieties. We visited several houses before they even come on the market. Her patience and dedication mean a lot to us. During the contract, She guides us always gives us update, and make sure that all repairs are done. I STRONGLY recommend Lauren as your agent if you are planning to buy or sell a house.